Privacy Policy

Security Alarm Financing Enterprises, LP (SAFE), operates the web site. SAFE regards the privacy and security of user information as a critical component of the service that we offer to our users. The following information explains our policies and practices regarding your privacy and security.

Information Collection

Security Alarm Financing Enterprises, L.P. is the sole owner of the information collected on SAFE collects information from our users at several different points on our Web site.

Online Forms

We request information from the user on several online forms. A user must provide contact information (such as name, email, and address) and pertinent information about your request. This information is used by our sales and marketing department so that we can contact you about your interest in our offers.

Email Addresses

When you use a link on our web site to send an email to us about our services or about your account, we collect your email address in order to respond to you about your inquiry. In addition, if you have opted-in to receiving our customer newsletter via email or to receiving email promotions from us or our partners, you may receive promotional emails. You may opt-out at any time by contacting our Customer Care department.


A cookie is a piece of data stored on the users computer tied to information about the user. We use session ID cookies, which terminate once users close the browser. We do not use persistent cookies, which reside on your local hard drive.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.


Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. In order to provide our alarm service customers with the ability to make online bill payments, we share certain limited customer account information with InfoSend, Inc. (, who administers the SAFEPay application. This information is restricted only to that necessary to allow the user to make online payments, and Infosend, Inc. is contractually restricted from sharing the information with any other parties.


This Web site contains links to other sites. Please be aware that we, SAFE, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.When users enter personal information into an online form, that information is encrypted and is protected with the best encryption software in the industry — SSL. While on a secure page, such as the SAFEPay on line payment service, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked. During a secure SSL session, all data passed from your computer to SAFE’s web site is encoded so that only your computer and our web site can read it.While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer care representative) are granted access to personally identifiable information. All of SAFE’s employees are subject to security background checks, and are registered with the California State Bureau of Security and Investigative Services as well as the United States Federal Bureau of Investigation. Access to all personal information is restricted to business purposes. Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, they can send an email [email protected]

Correcting/Updating Personal Information

If a users personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct or update users personally identifiable information. For alarm service customers, contact our Customer Care department at the contact information below.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

SAFE Security®

P.O. Box 5164, San Ramon, CA 94583

Toll-free: 1.800.669.7779
Fax: 925.891.3650

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